FAQs
Pivotal Andor delivers fully managed technology services for Australian businesses. From IT support and print management to POS systems and communications solutions, we provide everything you need to keep your operations running smoothly and securely.
We offer a wide range of managed services, including:
- IT support and infrastructure management
- Cyber security and data protection
- Managed print services
- Point of Sale (POS) systems and support
- Cloud services and hosting
- Business communications (VoIP, internet, mobiles)
- Hardware supply and deployment
- Network design and monitoring
- Backup and disaster recovery
If it’s tech-related, we most likely do it.
Absolutely. You can pick and choose the services that suit your business, or opt for our all-in-one managed services plan for a fixed monthly cost. Whether you need a full suite or just a few essentials, we’ll tailor a solution to fit.
Our full-service package includes everything we offer, bundled together for one flat monthly fee.
Here’s what sets us apart:
- We cover everything tech, so you only deal with one provider
- Our service plans are flexible and scalable
- You get local, responsive support from real humans
- We offer predictable pricing with no bill shock
- We become a true tech partner, not just a helpdesk
Pricing varies depending on your business size and the services required. We offer custom quotes, pay-as-you-go options, and fixed monthly plans.
Yes. We offer after-hours and 24/7 support options for clients who need round-the-clock coverage.
Yes. We offer both remote and onsite support, depending on what’s required and your location.
While we specialise in managed services, we can also assist with one-off projects, installations, or consultations as needed.
Yes. We can source, supply, configure, and manage all hardware and software, including PCs, printers, POS terminals, routers, and licensing.
We offer flexible contract options depending on the service plan. Some are month-to-month, while others may have minimum terms for discounted rates.